BitLearning E-learning Blog

Thursday, July 10, 2008

Online Customer Support portal

This is a neat customer support option that is becoming popular with many Web2.0 companies like Twitter, Mozilla and Cisco - GetSatisfaction.com .

It's a great idea - build an online community, safe and distanced from the company that you want to get support from, but allow the company to have a presence there as well.

There are a couple outsourcing sites on there, such as Elance, oDesk and cebufreelancer.com. Not very many online learning companies though.

1 Comments:

  • Dear Bitlearning,
    Thank you very much for acknowledging my site cebufreelancer in your article.
    I'm happy for it and
    Thank you very much.
    God bless.
    -armando

    By Blogger kemper, at 5:46 AM  

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